Refund policy

1.14 days for a full refund

If Osler Press is not right for you, you get a full refund of any charge if you ask within 14 days of that charge, for any reason. This covers the first payment, each monthly renewal and a yearly payment.

2.How to ask

Ask at paddle.net (find your order with the email you paid with, then choose Request refund), through the link on your Paddle receipt, or by writing to hello@oslerpress.com with the account email. Paddle sends the refund to the card or account you paid with.

3.After 14 days

We or Paddle may still refund a duplicate charge, a billing error, access that was paid for but never activated, or a documented serious service failure that we cannot reasonably fix. Paddle’s buyer terms, its refund policy and any right your law gives you apply as well and cannot be waived.

4.Plans, the free month and cancelling

Osler Press is free for 5 presentations a month. Pro is $299 a month or $2,990 a year per location, + sales tax where applicable, with unlimited presentations. Group is from $249 a month per location at 10+ locations. Paddle calculates the sales tax and names the Paddle entity that sells to you at checkout.

To cancel, open Billing in the app and choose Cancel plan (or write to hello@oslerpress.com). Cancellation takes effect at the end of the paid month or year: access continues until then and the plan does not renew. Cancelling does not delete your data. We give notice by email or in the app before a price change takes effect at your next renewal.